Community Outreach Program for the Deaf
Catholic Community Services of Southern Arizona, Inc
Community & Interpreting Services
Serving the Greater Tucson Area

Requests for emergency interpreting services cannot submitted online. Please call (520) 623-0344 if you have a medical, legal, or mental health emergency situation requiring an interpreter.

Explanation of
Interpreting Services

Community Outreach Program for the Deaf offers a variety of interpreting services for our clients, to include:

  • ASL Interpreting - Interpreting for Deaf individuals who use sign language
  • Deaf-Blind Interpreting - Specialized interpreting for Deaf person who are also blind or have special vision requirements
  • Deaf Relay Interpreting - A service that is in addition to standard sign language interpreting, for clients who have special language requirements
  • Legal ASL Interpreting - Interpreter for settings that include legal concepts and terminology
  • Video Interpreting - Interpreting provided through videoconferencing technology, rather than using an onsite interpreter

Requesting a Support Service Provider

Please read our Our Services section for more information about our services and frequently asked questions.

Need to make a request for a Support Service Provider (SSP)?

Our new self-service system requires an account

  • Already have an account? Have you made requests in the past? Call or email (see below) to get your login/password.
    • If you know your login/password.  Click here to enter your request >>
    • Don’t know your log-in or password?  Password, please contact scheduling at (520) 445-8484 | (520) 445-8488 (alternate) or email
  • Need an account (if your organization does not already have a service agreement with us)?
    • Contact us by phone at >>
      (520) 445-8484 | (520) 445-8488 (alternate)
    • Email us at >>

    Days & Hours of Operation:
    Monday-Friday, 8:00 a.m. - 5:00 p.m.

    Emergency Interpreter:

    To obtain an interpreter for an after hours emergency, on a weekend, or on a holiday, please call (520) 623-0344. This emergency scheduling telephone number should only be used by hospitals, police, or other emergency staff. Outside Tucson or from a pay telephone call (520) 445-8484 | (520) 445-8488 (alternate) and ask for COPD (voice or TDD).

    Policies & Procedures

    Minimum Charges 

    • A minimum of two hours is required for each assignment and each interpreter 
    • All partial hours will be rounded to the nearest half hour

    Multiple Interpreter/Team Interpreting Guidelines 

    • Requests lasting more than 60 minutes may require two interpreters, depending on the content and lecture style of the presenter


    • All assignment cancellations with more than 48 hours notice from the start of the assignment will result in no charge to the responsible paying entity
    • All assignment cancellations with less than 48 hours notice from the start of the assignment will be charged at the full requested time and rate 

    Client "No Shows" 

    • When an interpreter arrives at an assignment and the Deaf consumer is absent, the responsible paying entity will be charged for the full requested time of services

    Scheduling Process

    1. The requestor will provide the location of the appointment, time, authorized contact person, name of the client and any specific details pertinent to the assignment.
    2. The scheduler then matches the appropriate interpreter with the assignment by using Community Outreach Program for the Deaf's scheduling software.
    3. The assignment is sent to the interpreter's email and their personal virtual office system provided by Community Outreach Program for the Deaf.
    4. The requestor is notified by email and/or phone the name of the assigned interpreters.
    © Copyright 2019 Community Outreach Program for the Deaf | phone: (520) 445-8484 | (520) 445-8488 (alternate)